Communications for commerce and retail
Unify teams, improve customer satisfaction, and boost sales with a modern, cost-effective communication platform.
Communication solution for retail businesses
Unify teams, improve customer satisfaction, and boost sales with a modern, cost-effective communication platform.
Key benefits
Call center
Agents and supervisors equipped with a robust solution for five-star customer service.
Omnichannel messaging
Integrate WhatsApp, SMS, and calls to offer your customers multiple contact channels.
UC Linkus clients
A mobile, web, and desktop application for greater mobility and collaboration.
AI-powered communication
24/7 receptionists, real-time transcription, and automatic summarization to optimize operations.
AI-powered omnichannel communication
Manage customer inquiries 24 hours a day with AI receptionists and intelligent routing. Real-time transcription and automated summaries improve decision-making, while text-to-speech ensures clear announcements.
Seamless communication between sites
Free internal calls between all extensions, regardless of site, reduce costs and ensure instant collaboration.
Multi-site interconnection
Connect your headquarters, stores, mobile teams, and warehouses to maintain seamless communication across your entire network.
Reliable business continuity
Whether you choose an on‑prem or cloud solution, benefit from high availability with Hot Standby and Disaster Recovery for uninterrupted service.
Easy future scalability
Instantly activate new sites or employees with a flexible platform that adapts as your needs evolve.
Enhanced data security
Encrypt all conversations and protect customer data at every stage with enterprise-grade security standards.
