Secure and flexible communication for financial services
An integrated platform for calls, chat, video and customer relationship management, designed for banks and insurance companies.
Communications for financial services
An integrated platform for calls, chat, video and customer relationship management, designed for banks and insurance companies.
Key benefits
AI platform for all sites
Artificial intelligence for decision-making and communication workflow optimization.
Calls, chat, video
Full multichannel support for a seamless customer experience.
Compliance with security standards
Meeting regulatory requirements and protecting data.
Flexible deployment
Choose between cloud or on-premises deployment to suit your business needs.
High-performance call center
Greater responsiveness with advanced call management features.
CRM integration and identity management
Seamless connection to existing tools for a consistent customer experience.
PCI-compliant & GDPR call recording
Secure call recording compliant with international standards.
Omnichannel messaging
WhatsApp and SMS support for fast interactions.
Reports and analytics
Detailed analysis of calls and data to optimize performance.
Call and data encryption
Enhanced security to protect communications.
Effortless team collaboration
Enables every team member to make free internal calls, view real-time presence, start video conferences and much more, wherever they are.
Mobile customer responsiveness
A dedicated mobile app enables advisors, underwriters and claims adjusters to stay connected and collaborate instantly with customers, even while on the move.
Future-proof communications
The solution grows with your business, enabling you to increase system capacity without interruption through cloud and on-premises options.
Frictionless customer experience
An integrated call center and 24/7 AI receptionists ensure instant handling of inquiries, improving agent productivity and customer loyalty.
Integration with your technology stack
Connect the platform to your CRM, helpdesk software and other tools to provide consistent, personalized interactions.
Remote work made easy
Secure access via a private tunnel, Linkus UC clients for connectivity anywhere, team chats, real-time presence and Microsoft Teams integration for seamless video meetings.
Effective customer communication
Linkus mobile client to stay reachable, a robust call center, WhatsApp/SMS messaging, one-click voice-to-video switching and CRM integration for personalized experiences.
Security and availability
Firewall, 2FA, role-based access control, business continuity with Hot Standby and disaster recovery, without complex port configuration.
Case study: Groupe Rodin
Find out how Groupe Rodin strengthened customer trust through secure cloud communications.
Solution architecture
Overview of the technical architecture that supports the platform.
