P‑Series V23.3 FINAL: AI Receptionist, Custom Reports, and More

The new V23.3 Final release of the P‑Series PBX system brings major advances, including an AI receptionist, custom call reports, a secure on-premises proxy, and a multi-client Linkus connection. These features are designed to improve customer experience, security, and team flexibility.

AI receptionist

Available in the Cloud and Software editions, the AI receptionist uses natural language processing to answer calls 24/7, route requests, and instantly transfer callers to the right people. It relies on an uploaded knowledge base and provides accurate answers in real time, while generating detailed reports to optimize its effectiveness.

No-code deployment

Setting up the AI receptionist requires no advanced IT skills: create an agent account, customize the voice and scripts, load the knowledge base, then test on a dedicated extension number. Once approved, the agent runs automatically on the PBX.

Subscription plan

The service requires an Enterprise or Ultimate plan. On-demand hour packs or flexible monthly plans let you adjust capacity to your business needs.

Linkus multi-client login

Linkus clients can now stay connected simultaneously on multiple devices (mobile, desktop, web) while remaining synchronized with IP phones. This feature supports hybrid and multi-site work, with centralized reporting to YCM.

Custom call reports

The reporting module has been redesigned to include a custom report builder and a dedicated “My Reports” area. Administrators can choose datasets, dimensions, filters, and KPIs, then schedule automatic delivery or generate reports on demand.

On-premises proxy

The on-premises proxy creates an encrypted tunnel between remote phones and the central PBX, avoiding the need to open inbound ports or use complex VPNs. It enables Plug-and-Play discovery, automatic provisioning, and a secure SIP proxy service.

Enhanced security

This release includes critical security updates and bug fixes, strengthening overall system protection. Updating immediately is strongly recommended to benefit from these improvements.

The Yeastar team supports businesses and integrators in assessing their needs, selecting an architecture, and preparing for deployment.

Yeastar’s latest update, V23.3 FINAL, delivers major features designed to optimize call management and the security of your PBX infrastructure. With advanced AI integration, custom call reports, and an on-premises proxy, Moroccan and French-speaking businesses can now deliver a seamless customer experience while strengthening network protection.

AI receptionist

The AI receptionist, available in Cloud and Software editions, uses natural language processing to greet, answer, and route calls 24/7. It consults your knowledge base to provide accurate answers and can instantly transfer calls to an agent or service. Performance can be tracked through detailed CDR and call reports, allowing you to adjust AI strategies.

Deployment takes just a few minutes and requires no IT skills: create an agent account, customize the voice, load documents or websites, configure transfer rules, then test in real time.

Linkus multi-client connection

Linkus UC clients now support simultaneous connections on multiple devices (mobile, desktop, web). The same extension remains active on all devices, ensuring continuous presence. Connections are automatically reported to Yeastar Central Management for centralized monitoring. Make sure your PBX and all Linkus clients are up to date to use this feature.

Custom call reports

The reporting module has been reinvented with a custom report builder and a dedicated “My Reports” area. You can choose data sources, dimensions, filters, and metrics, then automate distribution or generate reports on demand. Reports can be exported in CSV, XLS, HTML, or PDF formats and support multiple languages.

On-premises proxy

The on-premises proxy lets IP phones in remote offices connect securely to the central PBX without opening inbound ports or using complex VPNs. A lightweight agent at the remote site creates an encrypted tunnel to the PBX server, enabling Plug-and-Play discovery and centralized call management.

Security enhancements

This release strengthens the security measures introduced in Beta, fixes bugs, and applies critical updates. Updating your firmware to V23.3 FINAL immediately is strongly recommended to benefit from optimal protection and the latest features.