Yeastar continues its ambition to integrate artificial intelligence into business communications. The latest P‑Series PBX release brings an omnichannel API, a more natural Text‑to‑Speech (TTS) engine, and new optimizations. On the Yeastar Central Management (YCM) side, service providers now benefit from batch CDR downloads and bulk access to PBX APIs, simplifying management and billing at scale.
PBX Omnichannel API
The PBX becomes a central hub that transmits session data (ID, sender, recipient, message type, etc.) to third-party platforms. This integration enables the use of chatbots, sentiment analysis tools, and automated response workflows.
More natural TTS
The P‑Series TTS engine now uses the AWS Polly Neural TTS model, delivering more expressive, human-like voices. TTS variables are available in the Call Flow Designer, enabling the creation of dynamic, context-aware voice services.
Additional optimizations
Improved TAPI integration for click-to-call via the Linkus PC client, multi-user support, and automatic reconnection. In addition, an incoming call can be sent instantly to voicemail with a single click (except on iOS).
Supported phone models
As of September 9, the Gigaset C530 IP, COMFORT 5xx IP, Snom D810, HD331, and Fanvil H1‑2 models are now compatible with auto-provisioning.
YCM updates for distributors
YCM introduces two major new features for centralized management of Cloud PBXs: batch CDR downloads and bulk access to PBX APIs.
Batch CDR downloads
Download tasks can be created by time period, communication type, or specific fields, then tracked in a centralized log. Files are stored in the file repository, simplifying billing and usage analysis.
Bulk access to PBX APIs
YCM now allows key resources such as extensions, groups, contacts, and call routing to be retrieved without individual logins, simplifying integration with internal management systems.
Yeastar Day 2025 Virtual Event
Yeastar's largest digital event will take place on October 22. It will showcase advances in AI, next-generation contact centers, and other innovations. Register to attend and enter the prize draw.
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