Yeastar P-Series firmware updates – November 2024

Yeastar released the latest P-Series update in November 2024, bringing major improvements for everyday users and distributors. With new messaging options, auto answer, white-label support, and YCM tools, this version makes PBX systems easier to manage, secure, and customize.

“Announcement Only” Messaging

The new “Deny Leaving Messages” feature lets you end the call immediately after the announcement, ideal for broadcasting closure or emergency announcements without allowing callers to leave a message.

Automatic Answer for Calls, Paging, and Intercom

Linkus clients (Web, Desktop, Mobile) can now automatically answer incoming calls, accelerating mass notifications in buildings or organizations.

Shared wrap-up time across queues

Agents assigned to multiple queues synchronize their break after each call, improving transitions between customers while staying in the same queue.

Daily optimizations

Wait time management, optimized outbound number selection, TAPI synchronization, and improved queue management. These adjustments enhance the overall user experience.

YCM Task management for PSE and PAE

The YCM Task module now supports Software and Appliance PBXs, making it possible to schedule provisioning, updates, backups, and restores in just a few clicks. Detailed logs and a centralized file repository simplify maintenance.

Passwordless login for remote management

Distributors can access PBXs without managing passwords, using an encrypted temporary web link, accelerating technical support while strengthening security.

White-label support for PSE

YCM now offers a white-label model for P-Series Software, allowing customization of the logo, name, login page, welcome messages, email signatures, and privacy agreements.

Recent update history

Previous versions introduced Microsoft SQL, Zoho CRM, and Teams integrations, as well as user experience improvements and advanced features such as skills-based routing and advanced IVR.

The Yeastar team supports businesses and integrators in assessing their needs, selecting an architecture, and preparing for deployment.

Yeastar has released a major P-Series firmware update, delivering daily improvements and new features for partners and end users. This release expands YCM Task support, introduces passwordless login, and offers white-label support for P-Series Software deployments. The updates aim to simplify PBX system management, optimization, and customization.

Key features for PBX users

The update includes an “Announce-Only” voicemail feature that immediately disconnects the call after recording, ideal for emergency or closure announcements. It also offers automatic answering for calls, pages, and intercoms on Linkus clients, as well as shared break time across multiple queues. Other optimizations improve wait management, outbound caller ID selection, TAPI synchronization, and call operations.

YCM Task management for PSE and PAE

The YCM Task module, previously limited to Cloud PBXs, now supports Software and Appliance editions. It lets you schedule, provision, update, back up, or restore multiple PBXs in just a few clicks, with detailed logs and a centralized file repository.

Passwordless login for remote management

Distributors can now access their customers’ PBXs through a secure web link without having to manage passwords. This passwordless login is enabled in the PBX’s remote management settings and provides secure authentication through YCM.

White-Label Support for PSE

YCM offers a white-label template model for the Software version, allowing customization of the name, logo, login page, welcome messages, email notifications, and privacy agreements. This option is available only to Yeastar partners and requires a subscription.

Recent update history

Since January 2024, Yeastar has introduced many improvements: priority queues, advanced IVR, CRM and Teams integrations, remote archiving, and more. Each update adds features that enhance the user experience and system flexibility.

Additional updates

Images 5 and 6 illustrate the visual and functional changes in the latest versions, including Microsoft SQL and Zoho CRM integration, and improvements to the Linkus user experience.